Have you ever checked your bank statement and noticed a charge from DoorDash that you don’t remember making? If so, you’re not alone. Many DoorDash customers have reported unauthorized charges on their bank statements, leaving them confused and frustrated. In this article, we’ll dive into the details of how these unauthorized DoorDash charges show up on your bank statement and what you can do to prevent them.

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What is DoorDash?

First, let’s start with the basics. DoorDash is a popular food delivery service that allows customers to order food from their favorite restaurants and have it delivered right to their doorstep. The company partners with local restaurants and employs a fleet of drivers to fulfill orders. Customers can pay for their orders using a credit or debit card, which is stored in their DoorDash account for future use.

Now, let’s talk about how these unauthorized DoorDash charges show up on your bank statement. In most cases, the charge will appear as “DoorDash” or “DD*DoorDash” on your statement. However, some customers have reported seeing different variations of the company name, such as “DoorDash Inc” or “DoorDash Delivery.” The amount of the charge may vary, but it is typically for a food order that you did not make.

Reason for unauthorized DoorDash charges

So, how does this happen? There are a few possible explanations for these unauthorized charges. The first and most common reason is that your DoorDash account has been hacked. If someone gains access to your account, they can make orders using your saved payment information without your knowledge. This is why it’s important to regularly change your password and enable two-factor authentication on your DoorDash account.

Another possible reason for unauthorized charges is that your credit or debit card information has been stolen. This can happen if you use the same card for multiple online purchases or if you have fallen victim to a data breach. Hackers can use this stolen information to make fraudulent purchases, including on DoorDash.

In some cases, the unauthorized charge may be a mistake on DoorDash’s end. The company has acknowledged that there have been instances where customers have been charged for orders they did not make due to technical errors. This is why it’s important to review your bank statements regularly and report any suspicious charges to DoorDash and your bank.

Reason for unauthorized DoorDash charges

How to prevent the Unknown DoorDash Charge?

Now that we know how these unauthorized charges show up on your bank statement let’s discuss what you can do to prevent them. The first step is to monitor your bank statements and credit card activity regularly. If you notice any charges that you don’t recognize, contact your bank immediately. They can help you dispute the charge and issue a refund.

It’s also a good idea to regularly change your DoorDash password and enable two-factor authentication. This adds an extra layer of security to your account and makes it more difficult for hackers to gain access. Additionally, consider using a unique password for your DoorDash account that you don’t use for any other online accounts.

If you suspect that your credit or debit card information has been stolen, contact your bank and request a new card. This will prevent any further unauthorized charges from being made. You can also report the fraudulent charges to DoorDash, and they will investigate the issue.

How Unauthorized DoorDash Charges Show Up on Bank Statement

In the event that you do make a legitimate purchase on DoorDash and notice an incorrect charge on your bank statement, there are steps you can take to resolve the issue. First, contact DoorDash customer support and provide them with the details of the charge. They will investigate the issue and issue a refund if necessary.

If DoorDash is unable to resolve the issue, you can also contact your bank and dispute the charge. They may require you to provide evidence that the charge was unauthorized, such as screenshots of your DoorDash account or emails from the company. It’s important to act quickly in these situations, as there may be a time limit for disputing charges with your bank.


In conclusion, unauthorized DoorDash charges can show up on your bank statement for a variety of reasons, including account hacking, stolen credit card information, and technical errors. To prevent these charges, it’s important to regularly monitor your bank statements, change your DoorDash password, and enable two-factor authentication. If you do notice an unauthorized charge, take immediate action by contacting DoorDash and your bank to resolve the issue. By staying vigilant and taking necessary precautions, you can protect yourself from these unauthorized charges and continue to enjoy the convenience of DoorDash’s food delivery services.